Delivery information & packaging
How long does it take to make a jewellery piece?
At Maro all items are handmade to order therefore please allow 3-4 weeks for delivery.
What are the delivery charges?
For the UK: £7
We send all UK orders by Royal Mail Special Delivery Next Day. This is a trackable, insured and very reliable postal service. All deliveries require a signature, so thank you for making sure someone is at the address to sign for the package. Do not hesitate to use your work address as your delivery address if needed.
European and International Shipping: £18
We send all EU and International orders by International Signed For. All deliveries require a signature, so please make sure someone is at the address to sign for the package. Do not hesitate to use your work address as your delivery address if needed.
How long will it take for my lovely piece of jewellery to arrive?
We will send you an email as soon as your item(s) have been dispatched. Once you received this email, your item(s) will be delivered:
UK: Next working day
EU: up to 7 working days
Non EU: up to 2 weeks
We will send you an email 24 hours before we dispatch your item(s). If you would like us to change the delivery date or address or if there is an error, it is your responsibility to inform us within this time.
Goods will only be dispatched once full payment has been approved.
Maro cannot be held responsible for any delivery delays once the goods have been dispatched and are in possession of the postal service.
Will my goods arrive nicely gift wrapped?
Yes! At Maro we pay attention to detail. All pieces of jewellery come elegantly wrapped in Maro branded jewellery boxes and bags.