International shipping

Frequently Asked Questions

 

What ring size to I need?

The easiest way to find out what is you ring size is to pop into your local jewellery shop and have your finger sized. For a present, borrow one of the rings of your friend or girlfriend or wife and get it sized to your local jewellery shop. Please make sure to borrow a ring that fits the finger you intend the gift ring to fit.

Alternatively, visit the ring size chart page.

 

Do Maro do bespoke pieces?

Yes. At Maro we are very pleased to design and make special pieces. Costumers will be invited to meet us to discuss the project and find out more about the person the piece will be designed for. Please contact us if you would like more information regarding Maro’s bespoke service.

 

How do I take care of my jewellery?

Silver pieces will naturally tarnish overtime but you can easily make them look gorgeous again by using a silver polishing cloth.

Gold plated items will fade overtime depending on how often you wear the piece. Avoid close contact of gold plated pieces with perfume or chemicals and try not to swim or shower with them. Polishing gold plated items will only make the fading process worse. If you would like your piece to be re polished and re plated, please email us for more information.

The best way to clean pieces with gemstones such as amethyst, tourmaline, citrine, smoky quartz, topaz and garnet is to dip them in soapy water, remove the dirt with a soft brush and rince well. Avoid exposure to heat.

Pearls are more porous than most of the gems. Avoid any contact with perfume and wipe them clean with a soft cloth after wearing them as natural body oils can change their color.

 

I would like to give someone a Maro piece, how shall I proceed?

It’s easy! Once you have placed your order and made your payment, email us the address of the lucky one. Let us know if you would like us to write a personal message within the gift. It will come elegantly wrapped in Maro branded jewellery boxes and bags.

 

I have a question that isn't answered here, what shall I do?

We're always happy to help, simply contact us and we will do our best to answer any questions you have.